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Practice Name

Fairmount Animal Hospital

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Primary Location
4101 W Genesee St
Syracuse, NY 13219
Phone: 315-468-3446
Fax: 315-487-2357

Office Hours

DayMorningAfternoon
Monday8:00am6:00pm
Tuesday8:00am6:00pm
Wednesday8:00am6:00pm
Thursday8:00am6:00pm
Friday8:00am6:00pm
Saturday8:00am2:00pm
SundayUrgent Care Only
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PAYMENTS

1. Payment is expected when services are rendered. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill.

2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) and cash. All cards must be signed by the owner of the card. We do not accept checks.


3. When unexpected illness strikes a pet, unexpected expense strikes as well.  Fairmount Animal Hospital understands this and is able to make some special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments.  You can either apply at our hospital, where we'll call in your application over the phone for immediate approval, or apply yourself online at:  www.CareCredit.com.

Highlights of the CareCredit program:

  • Low Monthly Payments (3% of the Total Balance)
  • Interest Free For 6 Months
  • Determine Approval in a Few Minutes
  • No Annual Fee


 

RETURNS

Non-Prescription Drug Product Returns

Unopened nonprescription items in their original packaging may be returned for a full refund up to a maximum of 30 days from the date of purchase. Items must be accompanied by an original sales receipt.

Refunds are provided via original tender (check, credit card or cash) or a credit applied to a client’s account. We can provide a cash refund to a maximum of fifty dollars. Items that were accompanied by additional doses must have the extra doses returned or their cost will be deducted from the amount of the refund.

Comfy cone returns only accepted 24 hours after purchase. 

We are not able to return drugs purchased on our online store.  Please contact Vets First Choice for online drug order returns -  888-606-3336

Prescription Drug Returns

We are not legally permitted to restock prescription medications. Unopened medications with intact tamper proof packaging (i.e. foil wrapper, sealed prepackaged container) may be eligible for returns in some cases. We reserve the right to refuse the return of any prescription medication.  We do not accept controlled drug returns.

If there has been an error in the filling of a prescription, we may choose to dispose of the prescription and provide you with a replacement or refund. If an item qualifies for a return, it must be within a maximum of 30 days from the date of the purchase.

Items must be accompanied by an original sales receipt. Refunds are provided via original tender (check, credit card or cash) or a credit applied to a client’s account. We can provide a cash refund to a maximum of fifty dollars.

We are not able to return drugs purchased on our online store.  Please contact Vets First Choice for online drug order returns -  888-606-3336

Pet Foods and Prescription Diets

The manufacturers of our prescription pet foods guarantee their products, so if you or your pet are dissatisfied with a food for any reason, you may request a refund or a replacement diet.

If you simply wish to return or exchange unopened cans or unopened bags, you may do so as long as the items are in their original packaging and up to a maximum of 30 days from the date of purchase. Items must be accompanied by an original sales receipt.

Refunds are provided via original tender (check, credit card or cash) or a credit applied to a client’s account. We can provide a cash refund to a maximum of fifty dollars.

We are not able to return foods purchased on our online store.  Please contact Vets First Choice for online food order returns -  888-606-3336

VISIT OUR ONLINE STORE! 

Fairmount Animal Hospital is committed to providing prescription foods that are safe, effective and backed by the manufacturer.  

Have your pet's prescription food shipped right to your door!  

CHECK OUR APP!

With our PetDesk app you can request appointments, get reminders, and have all of your pet's information in one easy to use app!

Our app holds your vaccination history, appointment history, and lets you know when it's time for that next check up or shot.   

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Services We strive to provide complete care for our patients. Learn more about all the services we provide. Make An Appointment We will do our best to accommodate your busy schedule. Schedule an appointment today! Online Forms Our patient forms are available online so they can be completed in the convenience of your own home or office.

Testimonial

Client Testimonials

"We have being taking our pets to Fairmount Animal Hospital for over 25 years, and needless to say, we are very pleased with their care. Everyone on the entire staff – Dr. Losito and all the other veterinarians as well as the technicians and receptionists – have always been warm, friendly, professional, knowledgeable and caring. Their larger new building is a top notch state-of-the art animal hospital with a comfortable reception area as well. Their expanded staff and extended hours make appointments more accommodating for us, so our pets can receive care when needed.
Everyone at Fairmount Animal Hospital truly loves animals, and they treat our pets as if they were their own. At each of our visits, they take the time to fully examine them pets, explain procedures and offer advice. They also take note of each of our pet’s unique personalities, so they can best treat each of them in the most effective and least upsetting manner.
Most importantly, we’ve been through difficult times as our pets aged. Everyone on the Fairmount Animal Hospital staff was especially understanding, compassionate and comforting.
In short, we love Fairmount Animal Hospital, and gratefully appreciate having them as our veterinarians. We highly recommend Fairmount Animal Hospital. We know your fur babies will definitely receive excellent care there."

- Carol A. / Syracuse

"At first, we weren't sure we'd like Fairmount Animal Hospital. Prior to becoming clients, we'd enjoyed years of personalized attention at a smaller one-vet practice. But when that practice abruptly closed, we were forced to find someone new. Everyone we asked gushed about FHA, noting their expanded hours, compassionate doctors and staff, and focus on continuous improvement of the facility and their offerings. Now we've been taking our fur babies there for several years, and I can say without reservation that FHA lives up to the great reviews. They always find a way to accommodate spur-of-the-moment visits, and it's such a relief that they offer Urgent Care and weekend hours. Bonus: they work well with our pet insurance company, faxing forms to ensure that we are reimbursed as quickly as possible! In sum, Fairmount Animal Hospital treats us with the same care that we lavish on our own four-legged family! We love them."

-Daeya M. / Syracuse

"My experience at Fairmount animal hospital was wonderful! Dr. Logan was very helpful and knowledgeable. The hospital itself is very clean and well maintained. I would highly recommend anyone with pets to check this place out!"

- Chris H. / Syracuse

"Amazing staff. Super friendly. Beautiful vibe, I loved it. The assistant my cat had before the vet came in was very informational and even though my cat was stressed and scared crapless he still cared for her and was very sweet and gentle. The vet was amazing and my baby girl took a liking to her sweet voice giving her assurance everything will be alright. Thank you so much! Very amazing first impression and we have decided to make this location our only location for our furbaby."

- Mella / Syracuse

"My experience at Fairmount animal hospital was wonderful! Dr. Logan was very helpful and knowledgeable. The hospital itself is very clean and well maintained. I would highly recommend anyone with pets to check this place out!"

- Chris / Syracuse

Office Hours

DayMorningAfternoon
Monday8:00am6:00pm
Tuesday8:00am6:00pm
Wednesday8:00am6:00pm
Thursday8:00am6:00pm
Friday8:00am6:00pm
Saturday8:00am2:00pm
SundayUrgent Care Only
Day Morning Afternoon

Urgent Care Hours

Monday 6:00pm 10:00pm
Tuesday 6:00pm 10:00pm
Wednesday 6:00pm 10:00pm
Thursday 6:00pm 10:00pm
Friday 6:00pm 10:00pm
Saturday 2:00pm 10:00pm
Sunday 10:00am 6:00pm

Meet The Team "Dr. Eileen Fatcheric-Burns joined the Fairmount Animal Hospital team as a veterinarian in 1992. She graduated from Cornell University’s College of Veterinary Medicine in" Read More

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